Grafana vs New Relic
Grafana and New Relic are both popular tools in the DevOps & Infrastructure space. Grafana uses a open-source model starting at Free, while New Relic is freemium from Free. Both offer a free tier to get started. Below we break down features, pricing, strengths, and weaknesses to help you decide which tool fits your workflow best.
Last updated: July 2026
Quick Verdict
Choose Grafana if you want open-source observability platform with ai-powered dashboards and alerting.. Grafana's biggest strengths include industry-standard open-source observability platform and connects to virtually any data source. It's also rated higher (4.8 vs 4.1). Choose New Relic if you prefer full-stack observability platform with ai-powered error analysis.. Key advantages include generous free tier with 100gb monthly data and ai assistant accelerates troubleshooting.
Open-source observability platform with AI-powered dashboards and alerting.
Full-stack observability platform with AI-powered error analysis.
| Grafana | New Relic | |
|---|---|---|
| Pricing | Free | Free |
| Free Tier | Yes | Yes |
| Pricing Model | Open-source | Freemium |
| Rating | ★ 4.8 | ★ 4.1 |
| Categories | DevOps & Infrastructure | DevOps & Infrastructure |
| Key Features | 6 features | 6 features |
| Feature | Grafana | New Relic |
|---|---|---|
| Customizable dashboards for metrics, logs, and traces | ✓ | — |
| AI-powered anomaly detection and alerting | ✓ | — |
| Support for 100+ data source plugins | ✓ | — |
| Grafana Cloud with managed Prometheus and Loki | ✓ | — |
| Natural language dashboard queries | ✓ | — |
| Open-source with self-hosted and cloud options | ✓ | — |
| Full-stack application performance monitoring | — | ✓ |
| New Relic AI for natural language troubleshooting | — | ✓ |
| Infrastructure and Kubernetes monitoring | — | ✓ |
| Distributed tracing and error tracking | — | ✓ |
| Real user monitoring and session replay | — | ✓ |
| 100GB free data ingest per month | — | ✓ |
Grafana
Pros
- + Industry-standard open-source observability platform
- + Connects to virtually any data source
- + Beautiful, highly customizable dashboards
- + Large community with extensive plugin ecosystem
Cons
- − Self-hosted setup requires operational expertise
- − Dashboard creation has a learning curve
- − Grafana Cloud costs can add up with data volume
New Relic
Pros
- + Generous free tier with 100GB monthly data
- + AI assistant accelerates troubleshooting
- + Full-stack visibility in a single platform
- + Strong Kubernetes and container monitoring
Cons
- − Costs increase significantly beyond free tier
- − Query language (NRQL) has a learning curve
- − Some features less mature than Datadog equivalents
The Bottom Line
Choose Grafana if: you want open-source observability platform with ai-powered dashboards and alerting.. It's completely free to use. It holds a higher user rating (4.8 vs 4.1). Keep in mind: self-hosted setup requires operational expertise.
Choose New Relic if: you prefer full-stack observability platform with ai-powered error analysis.. It's completely free to use. Keep in mind: costs increase significantly beyond free tier.
Both tools compete in the DevOps & Infrastructure space. The right choice depends on your specific needs, team size, and budget.
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